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Description:

Learn about system administration for IBM Tivoli Netcool/Proviso Version 4.4.1.

Netcool/Proviso is performance management software that provides fast network reporting suitable for trend analysis, troubleshooting, capacity planning, and Service Level Advisor (SLA) objectives. Highly customizable Web-based reports are appropriate for audiences, including network operations staff, business decision makers, and customers of service providers. The highly flexible and scaleable architecture allows for full integration into a service provider or enterprise scale Open Source Software (OSS) infrastructure.  Learn in a classroom environment with multiple opportunities for hands-on lab practice that exposes you to the administration of Netcool/Proviso 4.4.1.

Audience:

This is an intermediate course for customers who administer and maintain an installation of Netcool/Proviso.

Objectives:

  • Manage Netcool/Proviso components using Graphical User Interface (GUI) and Command Line Interface (CLI) tools
  • Create, delete, import, and export Netcool/Proviso users and groups
  • Verify Netcool/Proviso version information
  • Describe data types in the Netcool/Proviso database
  • Monitor database disk usage
  • Configure database threshold alarms and threshold notifications
  • Change database disk usage directories
  • Purge old metric data from the database
  • Modify data retention intervals
  • Re-index metadata
  • Describe the inventory process and supporting file structure
  • List metric data directories in the dataload and DataChannel modules
  • Explain metric data directory concepts such as quota and flow control
  • Modify dataload configuration details
  • Modify dataChannel configuration details
  • View Netcool/Proviso module log files
  • Interpret Netcool/Proviso module log files
  • Monitor Netcool/Proviso performance
  • Configure web user diagnostic reporting
  • Install Netcool/Proviso patches
  • Troubleshoot and resolve common Netcool/Proviso issues

Prerequisites:

You should have UNIX or Linux system administration experience.

Topics:

  • System management
  • Database operations
  • Netcool/Proviso dataflow
  • Advanced channel configuration
  • Netcool/Proviso logs
  • System load/disk usage
  • Netcool/Proviso troubleshooting

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