IBM Tivoli Netcool/Impact 3.1

Please Note: This class is subject to a ten percent increase. Please contact a TrainingPage representative for verification of price increase.

Description:

System administrators learn how to install, configure, and maintain the IBM Tivoli Netcool/Impact product. The course takes you through practical exercises, teaching both common policies in use and covers key development concepts. Focus on learning each new concept and applying that concept in a policy building lab. Each lab progressively builds upon previous labs, offering you the opportunity to input and to debug policies. Also, explore how each policy works in an IBM Tivoli Netcool/OMNIbus. A sample relational database installation is available in class to use with the IBM Tivoli Netcool/Impact product.

Audience:

This is an intermediate course for network and systems management developers or engineers who install, configure, maintain, or support the IBM Tivoli Netcool/Impact system for the purposes of integration or advanced correlation.

Objectives:

• Recognize the Impact interface and understand the product
• Install IBM Tivoli Netcool/Impact on UNIX servers
• Understand and use the wizards available
• Configure data access
• Create and edit policies
• Build typical policies, including event enrichment and synthetic events injection
• Develop configuration management projects
• Build operator views and escalation policies
• Build advanced correlation policies and suppression policies for events
• Build time-based policies using hibernation
• Understand Impact clustering

Prerequisites:

Students should also complete the following courses:

• IBM Tivoli Netcool/OMNIbus 7.0 User (TN010)
• IBM Tivoli Netcool/OMNIbus 7.0 Administration and Configuration (TN020)

You should possess the following skills:

• An understanding of programming concepts: conditional statements, variables, loops, objects, and arrays
• Solid fundamentals in a UNIX environment administration
• An understanding of the fundamental concepts of database construction (SQL is recommended)

Individuals who wish to actively participate in the Web Services Integration module should have a good understanding of Web Services systems: Extensible Markup Language (XML), Web Services Description Language (WSDL), and SOAP.

Topics:

• Introduction to IBM Tivoli Netcool/Impact
• Installation
• Installing and licensing IBM Tivoli Netcool/Impact components
• Configuring IBM Tivoli Netcool/Impact
• Using the wizards
• Configuring data access
• Administering users, groups, and roles via the Security Manager
• Policy bilding
• Building event enrichment policies
• Using configuration management and projects
• Building synthetic event policies
• Building operator views
• Building escalation policies
• Building advanced event correlation policies
• Building time-based policies - using hibernation
• Building event suppression policies
• Impact error handling
• Web Services Integration with IBM Tivoli Netcool/Impact
• Impact clustering