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IBM Tivoli Composite Application Manager for Response Time 6.2 Impl and Admn Wks

Length: Contact for duration

Course Code: TM671

List Price: $1,200

TrainingPage Price: $1,170

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Description:

IBM Tivoli Composite Application Manager for Response Time 6.2 (ITCAM RT) is an application monitoring tool that provides the ability to comprehensively monitor, alert and report on the availability and response time of business applications. Applications may range from simple desktop clients to complex distributed composite web applications. Learn ITCAM RT features, how it fits in the overall ITCAM family, product configuration, and how to monitor applications. This workshop features extensive hands-on lab exercises.

Audience:

This is an intermediate course for implementers and administrators of IBM Tivoli Composite Application Manager for Response Time.

Objectives:

  • Describe ITCAM for RT and its role in monitoring composite applications
  • Describe the architecture, components, and features of ITCAM RT 6.2
  • Install each of the IBM Tivoli Composite Application Manager for Response Time Tivoli Enterprise Monitoring Agent (TEMAs)
  • Deploy application monitoring using robotic scripts
  • Deploy HTTP server and application monitoring
  • Deploy user workstation application monitoring
  • Troubleshoot ITCAM for Response Time issues
  • Monitor and investigate application performance and availability problems

Prerequisites:

ITCAM RT 6.2 uses IBM Tivoli Monitoring's Tivoli Enterprise Portal (TEP). You should be familiar with IBM Tivoli Monitoring (ITM) and TEP.

You should complete the following courses:

  • IBM Tivoli Monitoring 6.1: Operator Tasks (Web-based course) (TV817) or
  • IBM Tivoli Monitoring 6.1 for Operators (TV280)

Administrators would also benefit from one of the following:

  • IBM Tivoli Monitoring 6.1 for Administrators (TV301) or
  • IBM Tivoli Monitoring 6.1: Creating Reports and Workspaces (Web-based course) (TV825) and IBM Tivoli Monitoring 6.1 Creating Automation (Web-based course) (TV814)

Implementers would benefit from course IBM Tivoli Monitoring 6.1 for Implementers (TV350)

Additional requirements:

  • General knowledge of server hardware
  • Working knowledge of TCP/IP networking principles
  • Working knowledge of system administration of UNIX, Windows or Linux operating systems
  • Working knowledge of relational databases
  • Working knowledge of ITM v6.1 installation, configuration, and administration
  • General knowledge of application monitoring and the applications to be monitored
  • General knowledge of Application Response Measurement (ARM) concepts

Topics:

Introduction to IBM Tivoli Composite Application Manager for Response Time 6.2

  • ITCAM for Response Time 6.2 Overview
  • Infrastructure and Architecture
  • Integration Points
  • ITCAM Family Overview

Deploying ITCAM for Response Time

  • Planning and Deployment
  • Installation Overview
  • Introduction to Monitored Applications and Lab Systems
  • Installing the Robotic Response Time TEMA and Application Support

Monitoring Applications with Robotic Monitors

  • Introduction to Deploying Robotic Monitoring
  • Creating Rational Performance Tester Scripts (Tests)
  • Uploading Rational Performance Tester (RPT) Tests to Dashboard TEMA
  • Confirming Robotic Script Distribution and Playback
  • Troubleshooting Robotic Playback
  • Configuring Robotic Monitoring
  • Creating Rational Robot Graphical User Interface (GUI) Scripts
  • Uploading Scripts with the Multi File Uploader
  • Configuring Rational Robot GUI Monitoring
  • Creating Command Lind Interface (CLI) Robotic Scripts

Monitoring HTTP Servers

  • Introduction to Monitoring HTTP Servers
  • Configuring Web Response Time TEMA
  • Configuration Files, Processes, and Logs
  • Web Response Time Data and Workspaces
  • Configuring Web Response Time Monitoring

Monitoring Desktop Applications

  • Introduction to Monitoring User Applications
  • Configuration Files, Processes, and Logs
  • Client Response Time Data and Workspaces
  • Configuring Client Response Time Monitoring

Deploying the End User Response Time Dashboard Agent

  • End User Response Time Dashboard Review
  • Installing the End User Response Time Dashboard
  • Troubleshooting the End User Response Time Dashboard

Monitoring Problems with ITCAM for Response Time

  • Workspace Overview
  • Operations Scenarios

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