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IBM Tivoli Business Services Manager 4.1 for Implementers

Length: 2

Course Code: TM302

List Price: $1,200

TrainingPage Price: $1,170

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Description:

IBM Tivoli Business Services Manager (TBSM) helps visualize the health of critical business services and associated SLAs. TBSM enables IT to target resources and actions toward the most critical and costly IT resources and issues, ultimately delivering the greatest impact to the business. In this course you learn how to install and integrate TBSM 4.1 with a variety of service event sources. Additionally, you learn how to build custom dashboards to visualize business service health.

Audience:

This intermediate level course is for System Administrators and Implementers responsible for installing and configuring TBSM 4.1.

Objectives:

  • Install and configure TBSM 4.1
  • Verify that each TBSM component is operational and is properly communicating with other TBSM components
  • Integrate with IBM Tivoli Application Dependency Discovery Manager (TADDM)
  • Integrate with IBM Tivoli Monitoring (ITM) 6.x
  • Integrate with IBM Tivoli Enterprise Console (TEC)
  • Integrate with z/OS service events
  • Describe how Discovery Library Adapters (DLAs) are used to populate discovered resources directly into TADDM
  • Use the Discovery Library Toolkit to populate the Services Configuration Repository (SCR)
  • Build custom dashboards to customize service status views

Prerequisites:

You should have the following skills:

  • Working knowledge of TBSM 4.1
  • Background in networking protocols and architectures
  • Familiarity with database concepts
  • Familiarity with system monitoring and system event concepts
  • Familiarity with IBM Netcool OMNIbus Object Server

Recommended courses:

  • IBM Tivoli Business Services Manager 4.1 for Administrators (course TM332)
  • IBM Tivoli Netcool/OMNIbus 7.1 Administration and Configuration (course TN021)
  • IBM Tivoli Netcool/OMNIbus 7.1 User (course TN011)

Topics:

  • Planning
  • Installation
  • Integrating with TADDM and data sources
  • DLAs
  • IDML, the XML Toolkit
  • Customer Dashboards
  • Troubleshooting

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