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Description:

Siebel 7.8 Customer Order Management is a comprehensive suite of multi-channel eBusiness applications that enables companies to manage products, pricing, contracts, quotes, and orders. Three key business process domains are supported: Product and Catalog Management, Quote to Order Lifecycle Management, and Pricing Management.

This course focuses on Pricing Management and provides a detailed examination of the pricing architecture in Siebel 7.8 Customer Order Management, and teaches students about the Product Selection and Pricing engine used to implement pricing procedures. The course also examines how advanced pricing methods such as attribute adjustments and discount matrices are implemented.

Learn to:

  • Implement hierarchical discounting based on an account hierarchy
  • Examine the transforms in an as-delivered pricing procedure
  • Create a discount matrix
  • ile object definitions in Siebel Tools
  • Audience:

    Functional Implementer
    Technical Consultant

    Objectives:

    • Use Siebel Tools to examine parent and child object definitions
    • Import object definitions in an archive file
    • Describe the structure and role of property sets
    • Use the business service simulator to test a business service
    • Deploy and activate a workflow process
    • Identify the principal components of the Customer Order Management pricing architecture
    • Describe the structure of a variable map
    • Describe the structure of a Product Selection and Pricing (PSP) procedure
    • Explain the purpose of the transforms supported by the Row Set Transformation Toolkit business service
    • Explain how a price waterfall is implemented
    • Create attribute adjustments based on product attributes
    • Explain how discount matrices can be used to implement pricing adjustments
    • Modify a pricing procedure to reference a new discount matrix
    • Explain the role of aggregate discounts and aggregate discount sequences
    • Implement aggregate volume discounting

    Prerequisites:

    Required Prerequisites:
    Customer Order Management: Product Admin. (Siebel 7.8)

    Topics:

    Siebel Object Model, Object Types, Workflow, and Business Services

    Using Siebel Tools to Perform Pricing Configuration

    The Product Selection and Pricing (PSP) Engine Used for Pricing, Eligibility, and Recommendations

    PSP Workflows and the Row Set Transformation Toolkit

    Signals, PSP Driver Workflows, and Variable Maps

    Customizing Pricing Procedures

    Price Waterfalls

    Setting Up and Validating Attribute Adjustments

    Using Discount Matrices to Ensure Correct Pricing for Customers

    Administering Aggregate Pricing

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