Billing and Revenue Management Version 7 System Administration

Description:

The System Administration class is appropriate for students who need to understand how to install Oracle Communications Billing and Revenue Management and maintain it on a day-to-day basis. In this technical course, students will develop an in-depth understanding of the system architecture and learn how to interpret log files and troubleshoot the system for issues. Optimizing the system performance will also be covered along with information on how to partition and purge stored customer data. During the hands-on lab, students will learn to install and configure the product.

Audience:

Technical Administrator

Objectives:

• Plan, install and configure Portal system
• Monitor and maintain Portal
• Troubleshoot problems in Portal
• Tune Portal performance
• Partition and purge Portal data
• Upgrade Portal

Prerequisites:

Suggested Prerequisites:
Billing and Revenue Management Version 7 Technical Essential
vi for UNIX users, WordPad or Notepad for NT users
Familiarity with database, system and network administration
Familiarity with performance tuning, backup and recovery
Billing and Revenue Management Version 7 Technical Essentials

Topics:

Portal Architecture
Identify the four tiers of the Portal architecture, their functions and how they communicate
Describe the rating and discounting architecture
Describe the processes in the CM and DM tiers
Use Portal Online Documentation to locate information

Portal Installation
Describe software and hardware requirements
Explain the Portal installation process
Use testnap to verify Portal server connection

Pipeline Manager Architecture
Explain the architecture of the Pipeline Manager

Pipeline Manager Installation and Configuration
Describe software and hardware requirements
Explain the Pipeline Manager installation process
Configure and start real-time discounting pipeline
Use Account Synchronization to send account data to Pipeline Manager

Portal and Pipeline Manager Directory Structure
Navigate through the Portal and Pipeline server directory structure
Interpret the contents of the Portal configuration files
Start and stop Portal and Pipeline Manager processes

Monitor and Maintain Portal System
Understand the types of log files
Understand contents of Pipeline Registry File
Understand how semaphores are used
Understand how to use the Support Informer Utility

Monitor and Maintain Pipeline Manager
Understand the types of log files
Understand the contents of the Pipeline Registry file
Understand how semaphores are used
Understand how to use the Support Informer Utility

Troubleshooting Portal
Interpreting error messages
Identify Portal problems, the causes and solutions

Optimizing Portal Performance
Improving Connection Manager performance
Using the CMMP
Improving Data Manager Performance
Improving Billing Performance
Understanding Portal's Performance Manager

DNA and Multi-Database System
Understand Portal DNA System
Use System Manager and Node Manager to monitor Portal
Understand Portal Multi-database System

Partitioning and Purging Portal Data
Partition event tables for purging Portal data
Purge Portal data

Upgrading Portal
Describe the Portal upgrade process
Explain the Upgrade Package
Introduce best practices for upgrade planning and implementation
Provide suggestions and helpful hints for upgrade process
Describe upgrade cutover process