Microsoft Windows Network Analysis and Troubleshooting

Overview:

Microsoft Windows Network Analysis and Troubleshooting focuses on analyzing the detailed operations of Microsoft Windows networks. This intermediate course takes students inside a Microsoft Windows network. The Sniffer InfiniStream Network Analyzer is used to examine, analyze, and dissect Windows networking components from a field technician’s perspective. Troubleshooting and analysis skills are reinforced through hands-on exercises and an interactive feature called “Try it now!” using condensed exercises to enhance critical skills and concepts.

Description:

Participants learn to:
• Configure Sniffer InfiniStream to recognize Windows protocols
• Use Sniffer to troubleshoot DHCP and other addressing issues in a Window network
• Understand the complex uses of DNS and WINS as the related to designing Windows networks and solving resolution problems
• Locate and interpret authentication failures in Kerberos and other Microsoft authentication protocols
• Effectively use Sniffer to analyze LDAP and Directory Services operations
• Isolate failures resulting from Remote Procedure Calls and MSRAP
• Troubleshoot NetBIOS and Server Message Block (SMB) protocols
• Identify key issues and failures related to Printing and Terminal Services
• Use Sniffer to detect major security issues, such as worms, viruses, Trojan horses and P2P software and determine their source

Required prerequisites:
• Network Analysis and Troubleshooting (TRN-101-TCL)
• Students must have a working knowledge of LAN technologies and topologies, the OSI reference model, and the function of network devices

Suggested next courses:
• Application Performance Analysis and Troubleshooting (TRN-102-TCL)
• Advanced Troubleshooting with Sniffer InfiniStream (TRN-271-TCL)