IBM Tivoli Composite Application Manager for RTT 6.1: Monitoring Transactions

Please Note: This class is subject to a ten percent increase. Please contact a TrainingPage representative for verification of price increase.

Overview:

Before attending this course, you should have the following skills:

• Understand basic operating systems; experience with Linux is helpful
• Skills in basic networking and Internet protocols
• Basic understanding of the programming structure of the applications to be monitored

Description:

Learn to monitor the performance and availability of transactions to ensure a positive customer experience and provide proactive management of potential problems. Students will learn how to configure and view IBM Tivoli Composite Application Manager (ITCAM) for Response Time Tracking reports and evaluate problem events to determine the root cause of transaction problems.

This course covers Tivoli Application Manager for Response Time Tracking version 6.1.

Audience:

This is a basic course for individuals who monitor transactions, including operators, support engineers, and performance analysts.

Objectives:

After completing this course, you will be able to accomplish the following:

• Describe ITCAM for RTT and its role in monitoring composite applications
• Monitor and investigate transaction policy violations to identify the root causes
• Identify potential problems by analyzing historical performance and availability reports

Prerequisites:

Before attending this course, you should have the following skills:

• Understand basic operating systems; experience with Linux is helpful
• Skills in basic networking and Internet protocols
• Basic understanding of the programming structure of the applications to be monitored

Topics:

Introduction to IBM Tivoli Composite Application Manager for Response Time Tracking

• Introduction to Application Monitoring
• Architecture
• Integration Points

Monitoring Problems with ITCAM for Response Time Tracking

Isolating Application Problems

• Monitoring and Investigating Problems with the Dashboard
• Monitoring and Investigating Problems with the Topology Report
• Monitoring and Investigating Application Problems by Event

Proactively Monitoring Applications

• Viewing Historical Reports to Analyze Application Performance and Availability
• Viewing Tivoli Data Warehouse Reports for ITCAM for Response Time Tracking

Monitoring Applications with the TEP (Optional Unit)

• ITM Integration Overview
• ITCAM for Response Time Tracking Workspaces