Managing organizational change

Description:

Course overview

This course will teach the participants how to create a
methodology to manage transitional and
transformational organizational changes, achieve
adoption of the change, move forward as staff
internalize what has changed and how to move from
the current state to the future state, execute
Stakeholder Management and maintain effective
Sponsorship and Leadership by applying best
practices, analyze “as is” and “to be” states, design
transformation and communication, and facilitate
implementation of change and manage its
internalization. This three-day course is 50% lecture
and 50% hands-on.

Prerequisites

• Attained the ITIL Foundations Certificate (EXIN or
  ISEB)
• At least 3 years practical experience in managing
  people and IT processes

Audience

• This course is intended for the IT professionals that are
  involved in the execution of transitional and/or
  transformational organizational change:
  
  • IT Managers
  • Project Managers
  • Process Architects
  • ITSM Consultants
  • HRM Managers

Benefits to you

• Most strategic initiatives fail when we do not carefully
  consider the dynamics introduced by the change
  required. This is true of all ITIL deployments and other
  major changes that organizations today must deal with.
  This course will therefore:
  
  • Provide a useful framework for managing the
    organization from current state through a painful
    transition to a desired future state
  • Provide information to build the business case for
    MOC

Course outline

• Day 1
  
  • Welcome and House keeping
  • Introduction to Managing Organizational
    Change
  • Why Managing Organizational Change /
    Benefits
  • Challenges of Organizational Change
  • Stakeholder Management Part One
  • Sponsorship and Leadership
  • Practical Tips
• Day 2
  
  • Stakeholder Management Part Two
  • Managing Organizational Change – an
    Holistic Overview
  • Managing Organizational Change Part One:
    Analysis
  • Managing Organizational Change Part Two:
    Design
• Day 3
  
  • Stakeholder Management Part Three
  • Managing Organizational Change Part
    Three: Implement
  • Managing Organizational Change Part Four:
    Manage