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Description:

Target Audience:
  New Users - This course is an introductory course designed to teach basic concepts and familiarize the student with the functionality of the product.
 
Course Abstract:
 To get the most value from Business Service Management (BSM), you need to get the most value from BMC Event Manager. This course teaches the basic concepts of BMC Event Manager and covers product installation, administration, configuration, event collectors and groups, policies, rule writing, class definitions, command line interface (CLI), and event management. Hands-on labs allow the participants to experience and experiment with the concepts presented in the class.

Target Audience

This course is targeted at end users, such as system administrators, system programmers, information technology (IT) operators, and intermediate users, such as IT managers and other IT professionals who are responsible for the administration and daily operations of BMC Event Manager.

Course Objectives
Install and configure the BMC Datastore, Impact Manager, BMC Portal, Impact Explorer, and Impact Event Adapters
Create accounts and users in the Portal component
Generate and manage events in Impact Explorer
Create event views with filters and slot orders
Manage cells and components through the CLI
Define, modify, and compile Knowledge Base
Create collectors, meta collectors, and event groups
Install BMC Impact Event Adapter and BMC Impact Event Log Adapter and load the adapter classes into the Impact Manager Knowledge Base
Define, create, and use time frames, selectors, and the 13 types of event policies
Define class definitions and write rules using the 11 rule phases and dynamic data functionality
 
 
Required Knowledge: 
 Understanding of system administration or network management concepts
Familiarity with event management in an enterprise environment
 
 
Prerequisite Courses:  
 None 

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