Introduction to Administering and Supporting BlackBerry Enterprise Server version 4.1

Overview:

This course delivers an overview of the features in BlackBerry Enterprise Server™ software version 4.1. The course features hands-on exercises that walk the learners through the basics of the BlackBerry Enterprise Server as well as user and server management. User deployment and management, as well as administrative roles are introduced and discussed. Basic troubleshooting information and exercises are included throughout the course.

Description:

Who should attend
• Beginner to intermediate BlackBerry Enterprise Server Administrators. Experience levels may vary from no prior BlackBerry Enterprise Server experience to limited administration duties.

Topics covered
• Introducing the BlackBerry Enterprise Solution
• Introducing the BlackBerry Enterprise Server
• Exploring the BlackBerry Manager
• Managing Administrative Roles
• Managing Users
• Managing Administrative Groups
• Managing IT Policies
• Managing the BlackBerry Devices