Agile 9.2.2 Product Quality Management

Description:

The Agile 9.2.2 Product Quality Management (PQM) course is designed to use a comprehensive set of tools, which allow corporations to track and manage corrective action data across the enterprise. PQM also allows quicker resolution to issues, which can lead to increased revenue and decrease customer complaints.

Learn to:

• Develop a process flow for PQM
• Store and manage customer information
• Create Audits and Problem Reports
• Use CARs and ECOs to redesign products

Audience:

Functional Implementer

Objectives:

• Develop a process flow for PQM
• Store and manage customer information
• Create Audits and Problem Reports
• Use CAPAs and ECOs to redesign products
• Understand relationships
• Understand triggers into different products
• Understand the concept of PQM

Prerequisites:

Required Prerequisites:
Agile 9.2.2 Product Collaboration

Topics:

Introduction

Customers

Problem Reports

Quality Change Requests

Field-Level Read

Quality Initiated Changes

PQM Configuration

Summary